ProFinderAi collects personal information that you provide when you create an account, use our services, or interact with the platform. This includes:

• Name — your full name and business name
• Email address — for account access and communications
• Phone number — for contact and notifications
• Account information — login credentials, role, and preferences
• Business information — company name, trade, services offered
• Addresses — business address, project addresses, and service locations
• Service areas — cities, counties, ZIP codes, and travel radius
• Profile information — bio, years of experience, certifications, license details
• Photos — profile photo and project-related images
• Documents — licenses, insurance certificates, W-9s, and verification documents
• Messages — communications between users, professionals, and partners
• Estimates and invoices — pricing, scope of work, and project details
• Service requests — project needs, budget, and timeline
• Reviews — ratings and feedback submitted by users
• Transaction information — payment method, amount, and payout details

ProFinderAi collects and uses location information (including city, state, ZIP code, and approximate geographic coordinates) to power maps, nearby professional searches, and service area matching. Location data helps connect customers with professionals who serve their area. You may control location permissions through your device settings at any time.

We use your information to operate, maintain, and improve the platform. This includes creating and managing accounts, matching customers with professionals, processing payments and payouts, sending notifications and job alerts, displaying professional profiles in the public directory, generating estimates and invoices, verifying identities and credentials, providing customer support, and ensuring platform safety and quality.

ProFinderAi connects different types of users, including customers, professionals, contractors, subcontractors, helpers, laborers, homeowners, and businesses. Customers can search for and contact professionals, request services, and hire contractors. Professionals can create profiles, receive job leads, send estimates, and manage projects. These interactions may involve sharing contact details, project details, and payment information between the parties involved.

Payments and payouts may be processed through third-party payment providers. When you make a payment or receive a payout, your payment or banking information may be processed securely by authorized payment providers. ProFinderAi does not store full bank account numbers or card numbers on its servers. Sensitive financial data is handled directly by the payment processor in compliance with applicable security standards.

ProFinderAi uses service providers, hosting providers, analytics services, mapping services, communications services, and other technology providers to operate the platform. These providers may have access to your information as needed to perform their functions and are bound by their own privacy and security obligations.

ProFinderAi offers AI-powered features such as smart search, lead recommendations, campaign generation, and virtual assistants. Information you submit to these AI tools may be processed to generate responses, suggestions, and insights. AI processing may involve third-party AI providers. Do not submit sensitive personal or financial information through AI chat or assistant features.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we remove or anonymize your personal data in accordance with our retention policy, except where retention is required by law.

Depending on your location, you may have rights to access, correct, delete, or export your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, please contact us at the email listed below.

You may request deletion of your account and personal data at any time. To do so, please email support@profinderai.com with the subject line Account Deletion Request. You may also initiate deletion directly from within the app under Settings. Upon request, we will remove your account and associated data in accordance with applicable law and our retention policy.

ProFinderAi may request certain device permissions, including location (for maps and nearby searches), camera (for profile photos and document uploads), photos (for image uploads), and notifications (for job alerts and messages). These permissions are optional and can be managed through your device settings at any time.

ProFinderAi is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

Our platform may contain links to or integrate with third-party services such as social media, payment processors, mapping services, and analytics tools. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies.

We may update this Privacy Policy from time to time. When we make changes, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy, please contact us: